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privacy policy

Privacy Notice

Welcome to ARLANXEO WeChat Mini-Site (hereinafter referred to as this “Platform”). ARLANXEO respect personal privacy of every user. For this purpose, this Privacy Notice provides you an overview on the purpose, method and scope for the collection, processing and using of your Personal Data (as defined below), sharing your Personal Data to with a domestic third party or cross-board transferring your Personal Data, and to whom we may share your Personal Data, how we protect your Personal Data, how long we retain it, and the rights you have and obligations you will assume, etc.. Your continuing to use this Platform will be deemed as your consent to the terms of this Privacy Notice and all applicable law and regulations.

Please note that this Privacy Notice is only applicable within the People’s Republic of China.

1.Personal Data:

Personal Data hereunder refers to information which can be used to identify or contact you directly or indirectly and information which reflects your activities, including but not limited to your WeChat account, profile photo, name, phone number, date of birth, address and information about your visit of and your activities on this Platform (hereinafter referred to as “Personal Data”).

At any time when you follow, visit or use this Platform or use the services on this Platform, we will collect your following Personal Data through this Platform:

• Name

• Phone number

ARLANXEO refers to ARLANXEO High Performance Elastomers (Changzhou) Co., Ltd., a corporation established and existing under the law of People’s Republic of China and all its branches, subsidiaries and affiliates within China. Affiliates refer to companies registered in China which directly or indirectly control or are controlled by or under the common control or ownership of a third party or have other relationship of interest with ARLANXEO High Performance Elastomers (Changzhou) Co., Ltd.

• Company

• Industry

• Email

• Title

• Address

• WeChat name and profile photo

And we also collect your other Personal Data for providing services on this Platform to you. The services provided by this Platform generally does not require your registration in any form and you do not have to provide us with your identity information except for certain services which will need you to provide Personal Data voluntarily, and if you choose not to provide your Personal Data, we may not be able to provide you with certain services, or you may not be able to access certain content of this Platform or obtain the response to the questions raised by you.

Terms and conditions of this Privacy Notice will be deemed to be agreed by you, which allows us to collect, process, use, share with domestic third party or transfer cross the border your Personal Data in accordance with the terms and conditions of this Privacy Notice, if you voluntarily submit your Personal Data by following or visiting this Platform or the content or articles pushed by this Platform, or we obtain your Personal Data through your abovementioned activities, this Platform or other legal means.

2.Purpose for Collecting and Using Your Personal Data

We may collect, process and use your Personal Data for the following purposes:

• for conducting market or data analysis or other similar purposes;

• for ARLANXEO to operate this Platform or provide related services to you;

• to collect, process or use your Personal Data for the purposes informed to you when you provide your Personal Data; or

• for compliance with law and regulations or to exercise and defend legal claims in (potential) legal proceedings to protect ARLANXEO’s legitimate rights and interests.

3.Disclosure and Transfer of Personal Data

For the purposes listed under section 2 above, we may share your Personal Data with related employees of ARLANXEO. We may engage service providers to provide services to us or on our behalf. In providing their services, they may access, receive, maintain or otherwise process your Personal Data on our behalf. Under such circumstances, consistent with applicable legal requirements, we will take commercially reasonable steps to require our service providers to adequately safeguard your Personal Data and only process it in accordance with our instructions.

Your Personal Data may also be shared or transferred within ARLANXEO’s subsidiaries or branches.

We may also disclose your Personal Data if and to the extent we are required to do so by law, government authorities or court order. Furthermore, we may also disclose your personal data to law enforcement authorities if we believe that doing so is reasonably necessary to investigate actual or suspected frauds or violations of law, breaches of security, or breaches of this Privacy Notice, to respond to any claims against us and, to protect the rights, property, or personal safety of ARLANXEO, our customers, or the public.

4.Cross-border Transmission of Personal Data

Your Personal Data may be transferred (including cross-border transmission) to ARLANXEO's affiliated companies or authorized third parties outside China (including service providers of ARLANXEO Holding B.V. which is located in Netherlands or its affiliated companies), or accessed by such companies or authorized third parties. However, we only conduct such operations to the extent permitted by applicable Chinese laws.

5.Retention and Retention Period

We retain your Personal Data for as long as required to satisfy the purpose for which they were used, unless a longer period is necessary for our compliance with law and regulations or to exercise or defend a legal claim in legal proceedings.

6.Data Security and Protection

We will take technical and other necessary measures to ensure that your Personal Data are properly secured against unauthorized or unlawful use, alteration, access, disclosure or accidental destruction and loss, and take reasonable steps to limit access to your Personal Data to those persons who need to have access to it for one of the purposes listed in this Privacy Notice. When leakage, destruction or loss of Personal Data occurs or is likely to occur, we will immediately take remedial measures and inform you and report to relevant authorities in accordance with relevant regulations.

Please note that we will endeavor to protect your Personal Data but no security system could completely prevent all potential security holes.

7.Your Rights

• Right to review, correct and delete: If you would like to review, correct, update or delete your Personal Data provided by you through this Platform, please contact We will respond to your request consistent with applicable law.

• Right to quit: If you do not want to receive any message pushed by this Platform, you have the right to quit this Platform by unfollowing it. However, your quitting of this Platform does not means that all your Personal Data collected by this Platform pursuant to this Privacy Notice will be automatically deleted. If you would like your Personal Data to be deleted by us, please contact

In the event your Personal Data is processed on the basis of your consent, you can withdraw your consent at any time by sending an email to specifying your request. However, your withdrawal shall not affect the lawfulness of the processing based on your consent before its withdrawal.

Please note we may contact you when we are processing your request to delete your Personal Data and update our database. Please provide necessary assistance and cooperate with us to implement your aforesaid request to delete your Personal Data.

If you believe that our collection and use of your Personal Data violates this Privacy Notice, you can contact

8.Links to Third Party Websites

As a convenience to our visitors, this Platform may contain links to other sites owned and operated by third parties that we believe may offer useful information. The policies and procedures we describe here do not apply to those sites. We suggest you contacting those sites directly for information on their privacy, security, data collection and distribution policies. ARLANXEO is not responsible for the content and behavior of any third-party sites.

9.Juvenile Protection

This website is only intended for providing services to individuals over the age of 18 and has no purpose or needs to collect Personal Data from any person under the age of 18. If you are under the age of 18, we suggest you not using this Platform or providing any of your Personal Data to us; if you insist on using this Platform, please obtain prior consent from you guardian and use this Platform under the guidance of your guardian. If the Personal Date collected by this Platform indicates that you are under the age of 18, then we will not use such Personal Data and will delete it as soon as possible.

10.Amendment to this Privacy Notice

We may update this Privacy Notice from time to time. For your convenience, we will do so on this page. We will process your Personal Data in accordance with the latest Privacy Notice at the time of collection of your Personal Data.


If you have any questions or concerns regarding our use of your Personal Data, or to exercise any of your rights, please contact